All artwork from Madhav Fine Art comes with a 100% satisfaction guarantee. If for any reason you are not happy with your artwork, we offer 14 days returns policy. Simply let us know within 3 days of receiving your order so we can discuss and do our best to resolve your issue.
You can also exchange your artwork with a similar size/price artwork. However, you need to pay for the actual shipping costs if the exchange has been agreed.
Once we have received the artwork back, we will issue a full refund to your original payment method within 3-5 working days.
You will have to bear the direct cost of returning the artwork.
All returned items must be in a saleable condition.
Commissioned artwork (made to order/custom painting) would not be entitled for a refund due to being custom-made to your specific requirements. Usually, before we send out your artwork we will show you a photo and a video of your commissioned work for review and approval. Please be assured your artwork will only be sent after you have confirmed and completely happy with your commission. Please refer to our 'Commission Artwork' page for more details.
For any other queries, please feel free to contact us.